Cognitive Enterprise Search
A variety of information is created and stored in various formats across different sources within an enterprise. Efficient & timely retrieval of this information is challenging where employees can spend upwards of 20% of their workday searching for required information.
However, WorkAssist provides you with a cognitive search approach and efficiently searches through your personal & enterprise data sources including drives, emails, tasks, contacts, etc. Moreover, WorkAssist can easily extend the search to include third-party knowledge systems as well.
Consolidated Search Results
WorkAssist is your one-stop source for finding anything work-related. Be it stored in meeting notes, articles, emails, drives, or in enterprise apps, WorkAssist presents you with a consolidated search result that can be further drilled down as required – thus eliminating the need to switch back and forth between multiple systems.
Consolidated Search Results
WorkAssist is your one-stop source for finding anything work-related. Be it stored in meeting notes, articles, emails, drives, or in enterprise apps, WorkAssist presents you with a consolidated search result that can be further drilled down as required – thus eliminating the need to switch back and forth between multiple systems.
Ask Expert
WorkAssist can tap into an enterprise knowledge base to answer support queries. It searches through your scattered data sources such as emails, documents, and enterprise knowledge base to present the most relevant information.
But, if you are not satisfied with the results or WorkAssist cannot resolve your query, you can escalate it to the relevant department. WorkAssist automatically sends an email to the respective department’s domain expert. And when the expert answers the query by responding to the email, WorkAssist automatically adds the response to its knowledge base for related searches in the future.
Search Anything
With a single WorkAssist interface, you can search for any type of data across your organization.
Email Search
Re-surface required emails from your inbox
Calendar Search
Pull upcoming meetings details
Contact Search
Get contact details of colleagues
Document Search
Find documents in enterprise systems
Task Search
Discover pending & upcoming tasks
Contextual Search
Get precise results based on context
Cognitive Search Approach
WorkAssist’s indexing, natural language processing, and machine-learning capabilities enable robust enterprise cognitive search.
- Search through all accessible enterprise systems
- Use the power of NLP, ML, and text analytics
- Get answers to complex queries
Cognitive Search Approach
WorkAssist’s indexing, natural language processing, and machine-learning capabilities enable robust enterprise cognitive search.
- Search through all accessible enterprise systems
- Use the power of NLP, ML, and text analytics
- Get answers to complex queries
Access Control for the Information
With WorkAssist ‘access controls’ in place, enterprise knowledge is accessible to only authorized and authenticated users to ensure data security and compliance.
- Moderate knowledge flow within the organization efficiently
- Set department, team and user level permissions
- Allow access to information to designated users only
Universal Search with Extensibility
WorkAssist provides comprehensive enterprise search capabilities by extending its power to different enterprise data sources, including 3rd party enterprise systems too.
- Easily add new data sources
- Search third-party systems like Remedy, Wiki, Confluence, SharePoint, etc
- Get consolidated search result with drill down ability
Universal Search with Extensibility
WorkAssist provides comprehensive enterprise search capabilities by extending its power to different enterprise data sources, including 3rd party enterprise systems too.
- Easily add new data sources
- Search third-party systems like Remedy, Wiki, Confluence, SharePoint, etc
- Get consolidated search result with drill down ability
Knowledge Ingestion and Extraction
Enterprises can quickly, easily, and efficiently ingest and retrieve knowledge through WorkAssist.
- Extract data from structured and unstructured sources
- Effortlessly export your enterprise’s policy or FAQ docs into WorkAssist knowledge base
- Train with an easy-to-use interface and enrich with an ontology
Work Smarter, Not Harder.
Get your very own virtual assistant, today!